This paper explored the use of Importance- Performance Analysis in assessing the competitiveness of China's Macao Special Administrative Region as a city for international conventions. Determinants of destination choice for convention tourists are grouped under three factors, namely the convention factor, the city factor and the tourism factor. Attributes of these three factors were studied through a survey with the convention participants and exhibitors of Macao SAR. Results indicate that the city boasts of strong traditional tourist attractions and infrastructure, but is deficient in specialized convention experts and promotion mechanisms. A reflection on the findings suggests that an urban city such as the Macao SAR can co-develop its the convention and the traditional tourism for a synergistic effect. With proper planning and co-ordination, both areas of the city's tourism industry will grow as they feed off each other.
|Number of pages
|World Academy of Science, Engineering and Technology
|Published - Dec 2009
- Convention tourism
- Destination selection
- Importance-Performance Analysis