@inproceedings{a029298beb9c4b90b7c380681f87ceab,
title = "Better health explorer: Designing for health information seekers",
abstract = "A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app - Better Health Explorer - which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.",
keywords = "Experimental design, Exploratory search, Health information seeking behaviour",
author = "Pang, {Patrick Cheong Iao} and Karin Verspoor and Jon Pearce and Shanton Chang",
note = "Publisher Copyright: Copyright {\textcopyright} 2015 ACM.; 27th Australian Computer-Human Interaction Conference, OzCHI 2015 ; Conference date: 07-12-2015 Through 10-12-2015",
year = "2015",
month = dec,
day = "7",
doi = "10.1145/2838739.2838772",
language = "English",
series = "OzCHI 2015: Being Human - Conference Proceedings",
publisher = "Association for Computing Machinery, Inc",
pages = "588--597",
editor = "Marcus Carter and Martin Gibbs and Wally Smith and Frank Vetere and Bernd Ploderer",
booktitle = "OzCHI 2015",
}
