Roles of ChatGPT in virtual teaching assistant and intelligent tutoring system: opportunities and challenges

Shunxing Chen, Xiaoshu Xu, Huanhuan Zhang, Yunfeng Zhang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Artificial Intelligence (AI), specifically the Generative Pre-trained Transformer 4 (GPT-4), or ChatGPT, promises to revolutionize Virtual Teaching Assistants (VTAs) and Intelligent Tutoring Systems (ITS). This advanced language model fosters enhanced student engagement and personalized, adaptive learning experiences. However, amidst the substantial benefits, several critical challenges encompassing response reliability, data privacy, algorithmic biases, and interpretability necessitate deliberate scrutiny. The proposed study aims to examine the opportunities and hurdles inherent to the deployment of ChatGPT in the educational landscape. With a focus on high-quality, Google Scholar, Scopus, and Web of Science-indexed literature, the review encompasses a comprehensive exploration of empirical studies, theoretical perspectives, and practical implications related to ChatGPT. Through this literature review, we will shed light on the dynamic intersection of AI and education. The elucidation of nuanced implications will empower educators, policymakers, and AI developers to make informed decisions and devise effective strategies, thereby facilitating an optimized integration of ChatGPT into the educational ecosystem.

Original languageEnglish
Title of host publicationWSSE 2023 - 2023 5th World Symposium on Software Engineering
PublisherAssociation for Computing Machinery
Number of pages6
ISBN (Electronic)9798400708053
Publication statusPublished - 22 Sept 2023
Event5th World Symposium on Software Engineering, WSSE 2023 - Tokyo, Japan
Duration: 22 Sept 202324 Sept 2023

Publication series

NameACM International Conference Proceeding Series


Conference5th World Symposium on Software Engineering, WSSE 2023


  • ChatGPT
  • challenges
  • education
  • intelligent tutoring systems
  • opportunities
  • virtual teaching assistants


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