Social Media Presence Impacts AI Influencer’s Endorsement: An Empirical Evidence

Sharon Xiao Wang, Jin Xue, Matthew Tingchi Liu, Hoi Ngan Loi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

With the rapid development and adoption of artificial intelligence (AI), the emergence of AI-generated influencers has surged in the public sphere. The current paper aims to investigate the endorsement effectiveness of AI influencers by exploring the psychological mechanism underlying the characteristics of AI influencers and consumers’ purchase intention. About 500 samples were collected from China through an online survey to (1) measure the multidimensional scale of social media presence, fantasy, attitude towards the endorser, and purchase intention; and (2) test the relationships among these variables. The results show that social media presence exerted positive and significant effects on purchase intention, fantasy, and attitude towards the endorser. Additionally, fantasy positively correlated with purchase intention and attitude towards the endorser. Furthermore, attitude towards the endorser positively influenced purchase intention. This paper explains the underlying reasons for consumers fantasizing about AI influencers for multiple gratifications on social media. It is based on the Uses and Gratifications Theory (UGT) as the internal psychological mechanism for determining the effectiveness of AI influencers’ endorsement, rather than solely relying on interpersonal social interaction as explained by para-social interaction. This approach offers a new perspective on AI influencer endorsement and its future study. This paper presents a new theoretical basis and key findings for AI influencer endorsements in addition to providing significant management guidance on AI influencer incubation and AI influencer endorsement selection for marketers. Moreover, the conclusions from this study serve as valuable references for policymakers in shaping regulations related to AI-driven advertisements, promotions, and campaigns.

Original languageEnglish
Title of host publicationMarketing and Smart Technologies - Proceedings of ICMarkTech 2023
EditorsJosé Luís Reis, José Paulo Marques dos Santos, Jiří Zelený, Beáta Gavurová
PublisherSpringer Science and Business Media Deutschland GmbH
Pages3-17
Number of pages15
ISBN (Print)9789819715510
DOIs
Publication statusPublished - 2024
EventInternational Conference on Marketing and Technologies, ICMarkTech 2023 - Prague, Czech Republic
Duration: 30 Nov 20232 Dec 2023

Publication series

NameSmart Innovation, Systems and Technologies
Volume386
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Conference

ConferenceInternational Conference on Marketing and Technologies, ICMarkTech 2023
Country/TerritoryCzech Republic
CityPrague
Period30/11/232/12/23

Keywords

  • AI influencer endorsement
  • Artificial intelligence
  • Fantasy
  • Social media presence
  • UGT

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