The effects of customer involvement on perceived service performance and word-of-mouth: the mediating role of service co-creation

Research output: Contribution to journalArticlepeer-review

27 Citations (Scopus)

Fingerprint

Dive into the research topics of 'The effects of customer involvement on perceived service performance and word-of-mouth: the mediating role of service co-creation'. Together they form a unique fingerprint.

Social Sciences