Abstract
Technology acceptance model (TAM) has populated in the information system (IS) researches and it has also been applied to online consumer behavior in the literature. This paper aims to further investigate the role of information quality on online product review. It primarily depicts consumer acceptance of such uses with the TAM constructs. And on top of that, concerns of Consumer Research are addressed. This combination forms an integrated theoretical framework of online consumer behavior. Specifically, this research examines how information quality of bulletin board, or alike, influences online consumers' intention to review product on that site. It is a questionnaire-based empirical study. Analysis with a sample of 716 shows reasonably good fit in a structural equation model (SEM) on the proposed hypotheses. It thus provides a more vigorous cause-and-effect view and is a significant step towards a better understanding of consumer behavior online.
| Original language | English |
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| Title of host publication | Proceedings - 2009 2nd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2009 |
| Pages | 387-390 |
| Number of pages | 4 |
| DOIs | |
| Publication status | Published - 2009 |
| Event | 2009 2nd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2009 - Beijing, China Duration: 8 Aug 2009 → 11 Aug 2009 |
Publication series
| Name | Proceedings - 2009 2nd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2009 |
|---|
Conference
| Conference | 2009 2nd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2009 |
|---|---|
| Country/Territory | China |
| City | Beijing |
| Period | 8/08/09 → 11/08/09 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 12 Responsible Consumption and Production
Keywords
- Information quality
- Product involvement
- TAM
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