The twitter adventure of #myHealthrecord: An analysis of different user groups during the opt-out period

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Citations (Scopus)

Abstract

My Health Record (MHR), which is an online health summary for Australians, was changed from the opt-in to the opt-out model, and therefore sparked a vast discussion on Twitter. In order to understand the debate, the information dissemination and the levels of engagement, we have analysed tweets posted from July 2018 to February 2019. In this paper, we report on the findings of the patterns of discussion, the hashtags and the numbers of retweets and likes from different user categories. The results show that the discussion was highly political, and the tweets from the MHR official accounts had lower propagation and engagement than other user groups. This work highlights the implications of using social networking sites (SNSs) to promote large-scale mandatory electronic health record systems.

Original languageEnglish
Title of host publicationDigital Health
Subtitle of host publicationChanging the Way Healthcare is Conceptualised and Delivered - Selected Papers from the 27th Australian National Health Informatics Conference, HIC 2019
EditorsElizabeth Cummings, Mark Merolli, Louise K. Schaper
PublisherIOS Press
Pages142-148
Number of pages7
ISBN (Electronic)9781643680064
DOIs
Publication statusPublished - 8 Aug 2019
Externally publishedYes
Event27th Australian National Health Informatics Conference, HIC 2019 - Melbourne, Australia
Duration: 12 Aug 201914 Aug 2019

Publication series

NameStudies in Health Technology and Informatics
Volume266
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference27th Australian National Health Informatics Conference, HIC 2019
Country/TerritoryAustralia
CityMelbourne
Period12/08/1914/08/19

Keywords

  • Electronic health record
  • My Health Record
  • Personal health record
  • Social networking sites
  • Twitter

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