Better health explorer: Designing for health information seekers

Patrick Cheong Iao Pang; Karin Verspoor; Jon Pearce; Shanton Chang

doi:10.1145/2838739.2838772

Better health explorer: Designing for health information seekers

Patrick Cheong Iao Pang
, Karin Verspoor
, Jon Pearce
, Shanton Chang

研究成果: Conference contribution › 同行評審

29 引文斯高帕斯（Scopus）

摘要

A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app - Better Health Explorer - which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.

原文	English
主出版物標題	OzCHI 2015
主出版物子標題	Being Human - Conference Proceedings
編輯	Marcus Carter, Martin Gibbs, Wally Smith, Frank Vetere, Bernd Ploderer
發行者	Association for Computing Machinery, Inc
頁面	588-597
頁數	10
ISBN（電子）	9781450336734
DOIs	https://doi.org/10.1145/2838739.2838772
出版狀態	Published - 7 12月 2015
對外發佈	是
事件	27th Australian Computer-Human Interaction Conference, OzCHI 2015 - Parkville, Australia 持續時間: 7 12月 2015 → 10 12月 2015

出版系列

名字	OzCHI 2015: Being Human - Conference Proceedings

Conference

Conference	27th Australian Computer-Human Interaction Conference, OzCHI 2015
國家/地區	Australia
城市	Parkville
期間	7/12/15 → 10/12/15

UN SDG

此研究成果有助於以下永續發展目標

Good health and well being

存取文件

10.1145/2838739.2838772

其它文件與鏈接

Link to publication in Scopus

引用此

Pang, P. C. I., Verspoor, K., Pearce, J., & Chang, S. (2015). Better health explorer: Designing for health information seekers. 於 M. Carter, M. Gibbs, W. Smith, F. Vetere, & B. Ploderer (編輯), OzCHI 2015: Being Human - Conference Proceedings (頁 588-597). (OzCHI 2015: Being Human - Conference Proceedings). Association for Computing Machinery, Inc. https://doi.org/10.1145/2838739.2838772

Pang, Patrick Cheong Iao ; Verspoor, Karin ; Pearce, Jon 等. / Better health explorer : Designing for health information seekers. OzCHI 2015: Being Human - Conference Proceedings. 編輯 / Marcus Carter ; Martin Gibbs ; Wally Smith ; Frank Vetere ; Bernd Ploderer. Association for Computing Machinery, Inc, 2015. 頁 588-597 (OzCHI 2015: Being Human - Conference Proceedings).

@inproceedings{a029298beb9c4b90b7c380681f87ceab,

title = "Better health explorer: Designing for health information seekers",

abstract = "A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app - Better Health Explorer - which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.",

keywords = "Experimental design, Exploratory search, Health information seeking behaviour",

author = "Pang, \{Patrick Cheong Iao\} and Karin Verspoor and Jon Pearce and Shanton Chang",

note = "Publisher Copyright: Copyright {\textcopyright} 2015 ACM.; 27th Australian Computer-Human Interaction Conference, OzCHI 2015 ; Conference date: 07-12-2015 Through 10-12-2015",

year = "2015",

month = dec,

day = "7",

doi = "10.1145/2838739.2838772",

language = "English",

series = "OzCHI 2015: Being Human - Conference Proceedings",

publisher = "Association for Computing Machinery, Inc",

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}

Pang, PCI, Verspoor, K, Pearce, J & Chang, S 2015, Better health explorer: Designing for health information seekers. 於 M Carter, M Gibbs, W Smith, F Vetere & B Ploderer (編輯), OzCHI 2015: Being Human - Conference Proceedings. OzCHI 2015: Being Human - Conference Proceedings, Association for Computing Machinery, Inc, 頁 588-597, 27th Australian Computer-Human Interaction Conference, OzCHI 2015, Parkville, Australia, 7/12/15. https://doi.org/10.1145/2838739.2838772

Better health explorer: Designing for health information seekers. / Pang, Patrick Cheong Iao; Verspoor, Karin; Pearce, Jon 等.
OzCHI 2015: Being Human - Conference Proceedings. 編輯 / Marcus Carter; Martin Gibbs; Wally Smith; Frank Vetere; Bernd Ploderer. Association for Computing Machinery, Inc, 2015. p. 588-597 (OzCHI 2015: Being Human - Conference Proceedings).

研究成果: Conference contribution › 同行評審

TY - GEN

T1 - Better health explorer

T2 - 27th Australian Computer-Human Interaction Conference, OzCHI 2015

AU - Pang, Patrick Cheong Iao

AU - Verspoor, Karin

AU - Pearce, Jon

AU - Chang, Shanton

PY - 2015/12/7

Y1 - 2015/12/7

N2 - A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app - Better Health Explorer - which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.

AB - A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app - Better Health Explorer - which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.

KW - Experimental design

KW - Exploratory search

KW - Health information seeking behaviour

UR - https://www.scopus.com/pages/publications/84963631784

U2 - 10.1145/2838739.2838772

DO - 10.1145/2838739.2838772

M3 - Conference contribution

AN - SCOPUS:84963631784

T3 - OzCHI 2015: Being Human - Conference Proceedings

SP - 588

EP - 597

BT - OzCHI 2015

A2 - Carter, Marcus

A2 - Gibbs, Martin

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A2 - Vetere, Frank

A2 - Ploderer, Bernd

PB - Association for Computing Machinery, Inc

Y2 - 7 December 2015 through 10 December 2015

ER -

Better health explorer: Designing for health information seekers

摘要

出版系列

Conference

UN SDG

存取文件

其它文件與鏈接

指紋

引用此