How Perceived Organizational Support Influences University Students45 Intention to Use AI Language Models in Course Learning: An Exploratory Study Based on the Technology Acceptance Model

With the maturity and proliferation of large-scale artificial intelligence language models, it has become challenging to prevent university students from using chatbots like ChatGPT as auxiliary tools for course learning. An increasing number of higher education institutions are adopting a positive attitude towards AI language models and encouraging students to use various chatbots. Based on the Technology Acceptance Model (TAM), this study constructs a new theoretical model to explore the influence of perceived organizational support (POS) on students' intention to use AI language models in course learning. Using questionnaire data from 146 university students, this study validates the hypothesized model using PLS-SEM. We found: firstly, TAM has good explanatory power for the intention to use AI language models among university students, with Perceived Usefulness (PU) and Perceived Ease of Use (PEU) both having a positive and significant impact on Behavioral Intention (BI); secondly, although POS cannot directly affect BI, it can positively and effectively influence BI through the mediating roles of PU and PEU. The model has a high explanatory power (R2=0.697), providing valuable theoretical guidance for universities to support and regulate the use of AI language models in course learning by students.