The Relationship Among Perceived Value, Tourist Satisfaction, and Citizenship Behaviors: The Difference Between Overnight Tourists and Non-overnight Tourists

Yangpeng Lin, Di Zhang, Hongfeng Zhang

研究成果: Conference contribution同行評審

摘要

The outbreak of the coronavirus disease 2019 (COVID-19) epidemic has a great impact on the development of tourism, which also leads to the change of tourist structure in some tourist destinations. For example, Macao has had a large share of non-overnight tourists in the past, especially for mainland Chinese tourists. But with the impact of the pandemic on inbound and outbound travel, more tourists are opting to stay overnight and extend their staying time in Macao. Therefore, overnight tourists were more likely to show an attitude (Were they satisfied with the destination?), and they are more likely to bring in the identity of local residents and show some citizenship behaviors. This chapter explores (1) whether there is a difference in multidimensional perceived value between overnight tourists and non-overnight tourists; (2) the relationship between perceived value, tourist satisfaction and citizenship behavior; and (3) whether overnight tourists and non-overnight tourists have different impacts on tourist satisfaction and citizenship behavior. Partial least squares structural equation modeling method was utilized to test the research hypothesis; SmartPLS was utilized to analyze the data later.

原文English
主出版物標題State of the Art in Partial Least Squares Structural Equation Modeling (PLS-SEM) - Methodological Extensions and Applications in the Social Sciences and Beyond
編輯Lăcrămioara Radomir, Raluca Ciornea, Huiwen Wang, Yide Liu, Christian M. Ringle, Marko Sarstedt, Marko Sarstedt
發行者Springer Nature
頁面125-128
頁數4
ISBN(列印)9783031345883
DOIs
出版狀態Published - 2023
事件PLS 2022: 2022 International Conference on Partial Least Squares Structural Equation Modeling - Cluj-Napoca, Romania
持續時間: 6 9月 20229 9月 2022

出版系列

名字Springer Proceedings in Business and Economics
ISSN(列印)2198-7246
ISSN(電子)2198-7254

Conference

ConferencePLS 2022: 2022 International Conference on Partial Least Squares Structural Equation Modeling
國家/地區Romania
城市Cluj-Napoca
期間6/09/229/09/22

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